TEQnation 2024: NN’s Successful Application of ChatGPT – Nikki Doorhof & Romera Hillebrandt

NN’s Successful Application of ChatGPT Technology for Automated Call Logging – Nikki Doorhof & Romera Hillebrandt Two years before ChatGPT was launched, NN Group tested OpenAI’s model for the Dutch language. The experiment was successful, and OpenAI asked NN Group to test other AI models, including ChatGPT. The team spent 1.5 years experimenting with ChatGPT to ensure the safe use of the technology without giving away company data. Now, NN Group is one of the first companies in Europe to apply ChatGPT technology on a large scale in production for Automated Call Logging. Learn about how they applied ChatGPT, got the business on board, and the challenges they faced. Get inspired to learn more about the potential of AI in business. Nikki Doorhof Romera Hillebrandt NN’s Successful Application of ChatGPT Technology for Automated Call Logging Two years before ChatGPT was launched, NN Group tested OpenAI’s model for the Dutch language. The experiment was successful, and OpenAI asked NN Group to test other AI models, including ChatGPT. The team spent 1.5 years experimenting with ChatGPT to ensure the safe use of the technology without giving away company data. Now, NN Group is one of the first companies in Europe to apply ChatGPT technology on a large scale in production for Automated Call Logging. Learn about how they applied ChatGPT, got the business on board, and the challenges they faced. Get inspired to learn more about the potential of AI in business.