TEQnation 2024: How an outage sparked a full rethink of Essent’s cloud architecture – Nicollas Braga
Essent’s services, such as our website and mobile apps, were disrupted for over a week due to a sudden and persistent increase in customer-generated traffic, triggered by the war in Ukraine and escalating concerns over energy prices. Upon recovering our services, we analyzed our resilience strategies and realized that increasing team ownership and autonomy was crucial for the rapid innovation and change we aimed to achieve. This talk will detail our journey through this disruption, highlight our key learnings, and explain the steps we took to re-architect our Cloud platform. We’ll explain how these changes not only prevent future incidents but also align our cloud infrastructure with our ambition to become a leading energy tech company, enhancing both technology adoption and innovation.
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